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Our Prices By Stage

Investigation, consultancy and legal advice from DTACS

Stage 1

Stage 1 services are free regardless of your income.

We will help by listening to you when you tell us what happened and by giving you clear information on what choices you have to try to solve the problem.
If you agree, we will use the information you provide to build a picture of which services are failing disabled travellers.

Stage 2

Stage 2 services are charged at an hourly rate of £20 per hour.

We are able to offer fixed price quotations for investigation, mediation and legal services.

If you cannot afford to pay for on-going investigation and legal services, we will assess your needs. In some cases we will be able to provide these services to you free of charge or on a ‘no win, no fee’ basis.

We will never charge you until we have discussed costs and agreed a signed contract.

You are under no obligation to pay for any of our services by using Stage 1 of our service.

ICO Registered

DTACS is run by SymsRudd Limited, a specialist criminal and civil investigation and training consultancy, registered number 09748262.
Our ICO registration number is:ZA137985 Further information: www.ico.org.uk

SymsRudd Limited is a private limited company operating for profit. Some of the profit that is made is used to fund our free services. We are not a charity or a social enterprise. We believe in rights not charity. We believe that by funding this service as a business it is sustainable and that no one can take it away by removing funding. We believe this is important because it allows us to act in the best interests of our clients.