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Report a problem

Report a transport access problem

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Please complete the form below. You do not need to fill in all the boxes if you do not know the answer. It is still worth making a complaint as we may be able to find out what happened. You do not have to include any contact details in order to use this form if you do not want to. You do not have to include anything that could indicate sensitive personal information. Anything you send to us is treated as highly confidential and will not be shared with anyone unless you agree to this.

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Don’t worry if you only have a small amount of information – just a few simple facts like the date, time and journey route could be enough to track down an offender.

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    Questions About The Problem

    Details of the problem company - Fill in the boxes below

    What You Would Like To Happen Next